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Consumer Privacy Policy

At Grandpoint Bank, respecting your privacy and the security of your personal information is very important to us. This notice applies to our existing and former customers, meaning individuals who obtain a financial product or service from us primarily for consumer (personal, family or household) purposes.

Download a printable copy of this notice

rev. January 2016

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  1. Social Security number and income
  2. Account balances and payment history
  3. Transaction history and overdraft history

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Grandpoint Bank and its divisions choose to share; and whether you can limit this sharing.


Reasons we can share your personal information Do Grandpoint Bank and its Divisions share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes — to offer our products and services to you Yes No
For joint marketing with other financial companies No We don't share
For our affiliates' everyday business purposes —information about your transactions and experiences Yes No
For our affiliates' everyday business purposes —information about your creditworthiness No We don't share
For our affiliates to market to you No We don't share
For nonaffiliates to market to you No We don't share



Call or go to the website of the division for which you have questions.
213.542.2700 or
520.321.4500 or
858.729.7700 or
602.992.5055 or


Who we are
Who is providing this notice?

Grandpoint Bank and its divisions:

  • Bank of Tucson
  • Regents Bank
  • The Biltmore Bank of Arizona
What we do
How do Grandpoint Bank and its divisions protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How do Grandpoint Bank and its divisions collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your debit or credit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes — information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. (See below for more rights under state law.)


Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Grandpoint Bank and its divisions do not share with our affiliates.

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Grandpoint Bank and its divisions do not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Grandpoint Bank and its divisions don't jointly market.
Other Important Information
California Customers: We will not share personal information with nonaffiliates either for them to market to you or for joint marketing without your authorization. We will also not share your contact or identity information with our affiliates to comply with all California privacy laws.


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