Loan Servicing and Documentation
Grandpoint provides specialized loan documentation and loan servicing for small to mid-sized financial institutions through our Institutional Banking division. Our services can help your company reduce overhead, increase productivity and enhance customer service.
We combine the latest, specialized technology and systems with our financial services expertise and exceptional service to create a loan documentation package that supports a full range of your credit products. We use Harland LaserPro software, one of the most widely recognized and well respected loan documentation platforms, to produce loan documents that meet your specific standards and requirements.
- Real estate secured
- Home equity
Our expert loan servicing staff will support your note department, processing your loans on your system via secure data transmissions. We board and maintain loans, produce statements and billings, handle payment collections and call backs, and prepare GL reconciliation and reports. We can even manage the payment flows for your participated loans.
- Board loans onto your data processing system
- Generate and mail statements
- Process borrower monetary transactions
- Process and prepare statistical information on serviced loans
- Colson reporting
- Perform daily call backs of transactions
- Balance to your general ledger
- Research and respond to your inquiries
- Process transactions related to paid loans