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Important Online Banking Information

Welcome, Former Grandpoint Bank and Division Clients!

Instructions for accessing the BeB preview (Preview Bank) are available on page 4 of the Business Online Banking Transition Information brochure.

The Business eBanking (BeB) preview is now available through October 18.
It is important you log in to the BeB preview before October 18, to ensure you can successfully access the system and get familiar with BeB functionality and navigation to avoid any interruption in service on October 22.

Please note, you will not be able to view balance information or initiate transactions via the BeB preview.

Pacific Premier Bank Routing Number (Begin using as of October 22, 2018)
322285781

Questions?
Call our Conversion Hotline toll-free at 855.816.5706
M-F 8:00 a.m. - 6:00 p.m. PT
Saturday 9:00 a.m. - 1:00 p.m. PT

Extended Hotline Hours Beginning Monday, October 22, 2018 through November 18, 2018
M-F 7:00 a.m. - 9:00 p.m. PT
Saturday 7:00 a.m. - 7:00 p.m. PT

 

Business eBanking (BeB)
Important Dates

October 18, 2018 4:00 p.m. PT
Schedule any ACH transactions that require an October 19 effective date. Do NOT schedule ACH transactions with a future date past October 19.

October 19, 2018 1:00 p.m. PT
Grandpoint Bill Pay service becomes unavailable. Any previously scheduled bill payment for October 19 and thereafter will be sent.

October 19, 2018 4:00 p.m. PT
Grandpoint Mobile Banking will become unavailable. Complete all account deposits before 4:00 p.m.

October 19, 2018 5:00 p.m. PT
Grandpoint Online Banking becomes unavailable and you will no longer have access.

October 20 & October 21, 2018
Conversion of all existing Grandpoint Online Banking services.

October 22, 2018
Remote Deposit Capture will not immediately change; please continue to use the same desktop scanner. Beginning October 22, you will access the Remote Deposit Capture website directly at https://smartpay.profitstars.com/business.

October 22, 2018 9:00 a.m. PT
Your Business eBanking services will be online and available starting at 9:00 a.m. PT on Pacific Premier’s website at PPBI.com. Download the Pacific Premier Bank mobile business app from the Apple App Store or Google Play.

Personal Online Banking
Important Dates

October 19, 2018 1:00 p.m. PT
Grandpoint Bill Payment service will become unavailable. Any previously scheduled bill payment for October 19 and thereafter will be sent.

October 19, 2018 4:00 p.m. PT
Grandpoint Mobile Banking will become unavailable. Complete all mobile deposits before 4:00 p.m.

October 19, 2018 5:00 p.m. PT
Grandpoint Personal Online Banking system will become unavailable and you will no longer have access.

October 20 & October 21, 2018
Conversion of all existing Grandpoint Personal Online Banking services.

October 22, 2018 9:00 a.m. PT
Your Personal Online Banking services including Bill Pay will be online and available starting at 9:00 a.m. PT on Pacific Premier’s website at PPBI.com. Download the Pacific Premier Personal mobile banking app from the Apple App Store or Google Play.

 

Business eBanking (BeB)

View Business eBanking Banking (BeB) Transition Information, Tutorial Videos, and Quicken, Quickbooks, and Mint Guides.

Get Started

Personal Online Banking

View Personal Online Banking Transition Information, Tutorial Video, and Quicken, Quickbooks, and Mint Guides.

Get Started
 

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